The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by observation of practical demonstration in the workplace or in discussion, relaying how waste management services are determined.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular the person should demonstrate the ability to:

clarify a client’s waste management service requirements

perform a thorough site assessment, obtaining correct information on type, volume and characteristics of waste

assess client’s waste management habits

identify hazards, risks and associated OHS concerns to waste management service provision.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.

Resource implications for assessment include:

work plans and approved specifications

forms and procedures manuals.

Method of assessment

Waste management services must be determined in line with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it may be necessary to refer to portfolio case studies to assess competency in the determination of waste management service.

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

This unit could be assessed on its own or in combination with other units relevant to the job function, for example:

CPPCMN4004B Facilitate effective client relationships

CPPWMT4027A Select and obtain waste management plant, equipment and materials

CPPWMT4032A Inform and educate clients on waste management issues

CPPWMT5033A Educate public on waste management issues.

Required skills

analytical skills to:

determine appropriate waste management service

observe review operations

basic numeracy skills to:

compare service costs

review claims

reading skills to interpret:

maps

plans

documents

work requirements and material safety data sheets (MSDS)

self-management skills to:

conduct work practices safely and efficiently

apply accuracy and attention to detail

apply decision making

identify hazards and risks

organise work methodically

source, organise and apply information

use applicable information technology

oral communication skills to:

request advice or further information

listen actively

consult

negotiate

written communication skills to:

write reports

process documentation

Required knowledge

environmental issues relating to:

life cycle of products: re-new, re-use and recycle

environmental regulations

renewable energy

OHS requirements relating to:

dangerous goods and hazardous substances

OHS hierarchy of control

potential hazards and risks to waste management services

emergency response procedures

plant, equipment and materials to facilitate:

operation of plant and equipment

cleaning and maintenance of plant and equipment

plant shut-down, lock-out and isolation procedures

identification of waste types, including:

waste types, streams, non-conformances and characteristics

unanticipated waste

principles of supervision, including:

leading by example

providing or organising training

establishing work plans

monitoring work activity and team outputs

establishing effective communication channels

resource recovery options relating to:

valuable resources within materials

potential resources to be recovered

regulations and standards affecting:

establishing plant

equipment and materials used in the waste management industry

plant equipment

providing or organising training

range of waste management services, including:

business methods and operations organisational requirements, including confidentiality requirements

client requirements, including confidentiality requirements

proprietary issues

reporting requirements

waste management options

waste management hierarchy

waste site management plan

industry standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Clientmay include:

all forms of business enterprises in this context, including:

government agencies

internal customers

local governments and councils

private and public companies

residents and ratepayers.

Assessment may include the following methods:

discussion with client

review of past service records

visual inspection.

Client requirements may include expectations expressed in:

briefing papers

contract documents

letters

memos

quality assurance documents

tender documents

verbal or written instructions.

Waste characteristics may include:

density

level of contamination

quality

shape

size

volume

weight.

Waste types may include:

solid (non-hazardous), e.g. construction and demolition

liquid (non-hazardous), e.g. chemical and aqueous

hazardous – regulated, prescribed, quarantined, medical and clinical

recoverable resources, e.g. recyclable and green waste.

Potential hazards and risks are those identified by the organisation that may lead to:

damage to plant, vehicle or property

harm to the environment

illness or injury to employees, contractors or the public

injuries resulting from manual handling and repetitive work.

Hazards and risks may include:

broken glass

broken metal

compaction equipment

contamination

dust

fire

gases and fumes

hazardous waste (e.g. sharps)

narrow driveways

other vehicles and equipment

overhanging signs

projectiles

spark-producing equipment

unguarded conveyor belts

weather.

Organisational requirements may include information found in:

briefing papers

job sheets

letters

memos

operations manuals

quality assurance documents

tender and contract documents

verbal or written instructions

work procedures.

Legislation and codes may include:

commonwealth, state and territory legislation, including:

environmental protection

OHS

industry codes.

Information relating to waste management strategy may include:

access to site

environmental issues

location of waste containers

maps of plant or site

OHS procedures

processing methods

production dates and schedules

production inputs and outputs

recycling options

site size

specific site requirements

storage and disposal methods

waste handling

waste hazards

waste outputs

waste recovery routes

waste streams.

Assessment documentation may include:

organisational activity records

detailed proposals

written reports.